🔍 Young Researchers help

🔒 Family profile & PIN

• What is the Family profile?The grown-ups' area, locked with a parent PIN, for children, groups and settings.
• How do I make or use the parent PIN?Make a 4–6 digit PIN the first time you open the Family profile. It checks itself as you type.
• I forgot my PIN. What now?Sign out and back in with your password, then set a new PIN within 10 minutes.
• How do I add, change or remove a child?Family profile → Children. Up to 3 children per account.
• How do kids switch profiles on a shared device?Pick a name in “Who's researching?”, or tap the picture at the top right.
• Can I be a parent and a group leader?Yes — choose “Both” at sign-up, or change it in Family profile → My profile.